We do ordinary, extraordinarily well.


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Welcome To Reliable Insurance

At Reliable Insurance, we strive to provide exceptional insurance solutions and great customer service at the lowest cost possible. We're proud to serve the Lafayette and West Lafayette areas. We operate on three basic principles: do what's right, do the best we can, and treat others as we would want to be treated.

More than anything else, we want to exceed all of your expectations when it comes to quality products and value-added service.

 

Every day we try to live out our motto, “We do ordinary, extraordinarily well.” We return calls promptly. We communicate clearly. We follow up. We are compassionate. We advocate for you when there’s an issue. We treat others with respect. We explain your coverage options. We listen. We work to be excellent in every aspect of our service to you. The way we service our clients is not rocket science, but the way we do it separates us from other insurance agencies.

 

Melissa and Kurt Watt founded Reliable Insurance Solutions in 2002. Kurt, the principal agent, has over 21 years of experience. Melissa is a licensed agent servicing personal lines clients. Brian Fine began working as an insurance agent in 2010. He is a writing agent who specializes in all personal insurance needs. Lisa Dillon joined the agency in 2005. She's a licensed agent and principal customer service representative for our personal lines clients. Bonnie Salisbury is a licensed agent and commercial lines service representative with over 35 years of experience. Together, we have over 75 years of combined insurance industry experience. All of us live in the Lafayette and West Lafayette, Indiana area. Our first priority is to serve you, understand your situation, diagnose your exposures and develop a customized insurance and risk management program that is tailored to your needs.

Why Choose an Independent Insurance Company vs. Captive Insurance Agent?

As an independent insurance agency, Reliable Insurance Solutions can offer many different brands of insurance. You wouldn't want to eat at a restaurant that only has one item on the menu, why should you settle for an insurance agency that only sells one brand of insurance?

We aim to provide the type of service that our customers prefer. Some prefer to visit our website and fill out their quote forms themselves. Others prefer us to do their leg work, in order to obtain the best quote possible. Whatever your own personal preference, Reliable Insurance Solutions is here to assist you.

Above all else, exceed the customer’s expectations. Reliable Insurance Solutions, Inc. is in business to do just that:
exceed your expectations in quality products and value-added service.

Kurt watt

Owner

Melissa Watt

Agent

Bonnie Salisbury

Agent

Lisa Dillon

Agent

Flo

Customer Service
About Reliable Insurance

Melissa and Kurt Watt founded Reliable Insurance Solutions in 2002. Kurt, the principal agent, has over 15 years of experience. Melissa is a licensed agent servicing personal lines clients. Brian Fine began working as an insurance agent in 2010. He is a writing agent who specializes in all personal insurance needs.

Lisa Dillon joined the agency in 2005. She's a licensed agent and principal customer service representative for our personal lines clients. Bonnie Salisbury is a licensed agent and commercial lines service representative. Together, these agents have over 50 years of combined insurance industry experience. All of us live in the Lafayette and West Lafayette, Indiana area. Our first priority is to serve you, understand your situation, diagnose your exposures and develop a customized insurance and risk management program that is tailored to your needs.

Why Choose Us

At Reliable Insurance Solutions, we strive to provide exceptional insurance solutions and great customer service at the lowest cost possible. We have three basic principals: do what's right, do the best we can, and treat others as we would want to be treated. We promise to provide you with the highest standard of customer service possible, including:

  • Responding to our client's voice mail messages within 4 hours.

  • Offer an annual policy/coverage review.

  • Advise you on your risk management options.

  • Act as your insurance advocate, always putting your interests first.

  • Offer you the best coverage at the most competitive rates possible.

The ultimate test of any insurance agency is in how they handle their client's claims. When a claim occurs, our staff will work with you to make sure everything is handled quickly and fairly.



We don't do extraordinary things; we do ordinary things extraordinarily well.

 

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"It was the service when you have to file a claim that makes the difference."

Real service. After a tornado hit my daughter's house and watching her fight with our insurer to get repairs made, we noticed her neighbor wanted for nothing with their insurer. It was the service when you have to file a claim that makes the difference. This was how we came to know about Reliable, and the fact that I now have better coverage for less was the icing on the cake. Does kind of make you wonder what the others are doing with all the money they take in, doesn't it? The scale should be a 12

 - February 19, 2014


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